Shipping Policy
At Sri Harshini Herbals, we are committed to delivering your orders promptly and securely. Below are the details of our shipping process:
Order Processing
- Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed.
- You will receive an order confirmation email with details of your purchase.
Shipping Timeframes
- Standard Delivery: Orders are typically delivered within 5-7 business days.
- Express Delivery: Available at an additional cost, with delivery within 2-4 business days.
- Delivery time may vary based on location and courier service availability.
Shipping Charges
- Free Shipping: Available for orders above ₹800.
- For orders below this amount, a flat shipping fee of ₹30 (within Tamilnadu) applies.
- Please get in touch with us for express delivery.
Delivery Locations
We ship across India. For international shipping, please contact us before placing an order.
Tracking Your Order
Our courier partner will share the tracking ID and the shipment can be tracked in their site. Since we have different courier partners depending on the location, we will help you with the status if needed. Kindly get in touch with us through the specified mobile numbers.
Delivery Issues
- If your order is delayed, damaged, or missing, please contact us at [email protected] or 7845853990, 9791513990 within 48 hours of the expected delivery date.
- We will work with our courier partners to resolve the issue promptly.
Undeliverable Packages
If an order is returned to us due to an incorrect address, failed delivery attempts, or unavailability of the recipient, we will contact you to arrange re-delivery. Additional shipping charges may apply.
Contact Us
For any shipping-related inquiries, reach out to us at:
Email: [email protected]
Phone: 7845853990, 9791513990
Effective Date: 01-Feb-2025